Plans to curb the use of zero-hours contracts and protect care time in the social care sector, have been unveiled by the Welsh Labour Government.
Under proposals being put out to immediate consultation, employers will need to offer workers in the domiciliary care sector, on zero-hours contracts, the choice of moving to a minimum hours contract after three months of continued employment.
Dawn Bowden AM said:
“The changes being consulted on will help employees in the care sector to have the stability of contracted hours. They will also help those who are being cared for by reducing staff turnover. “
“These proposals are about fairness and once again show that this Welsh Labour Government are standing up for the many and listening to what staff in the sector are saying.”
New measures to stop the practice of “call-clipping’ have also been announced. This will require care providers to differentiate clearly between travel time and care time when preparing employees’ schedules, giving due regard to issues such as the distance between visits and rush hour traffic. This should protect the time spent with those that require care.
Commenting on this proposal Dawn Bowden remarked:
“Requiring providers to distinguish clearly between travel time and care time when arranging services, will improve the experience of people needing care. Doing so will help tackle ‘call-clipping’, ensuring people’s care and support time is not eroded by travel time between visits.”
“I encourage anybody with a view on these important issues to contribute to our consultation.”
The consultation can be found at