Important information – Thousands in Wales missing out on help with Council Tax

As Council Tax bills drop through the letterboxes of homes across Wales, thousands of households could be missing out on reductions they are entitled to.

Finance Secretary, Mark Drakeford today urged people across Wales to check whether they were aware of the discounts and reductions they could be entitled to.

You may be entitled to pay less council tax if:

  • you believe you live on a low-income
  • you live alone, or with people / children who do not pay council tax
  • you are a student
  • you are disabled
  • you are mentally impaired
  • your property is empty.The Welsh Government is working with local authorities and third sector organisations including Citizens Advice and Age Cymru, to make people more aware of the range of support available to help them pay their Council Tax bills.

A new awareness raising campaign will be launched and a simple eligibility checker is available online. Reminders about the support available will also be sent to householders

Mark Drakeford AM said “We know that thousands of households across Wales are not receiving the support they could be entitled to with their Council Tax. There are many discounts, reductions and exemptions available and these are all listed on our new website. A few minutes of your time, could mean significant savings to your outgoings.”“Making Council Tax fairer is an essential part of our plans to reform local government in Wales.

A full list of eligibility criteria is available on the Welsh Government website at gov.wales/counciltaxhel

Alun Davies AM said “We’ve worked hard to ensure vulnerable households in Wales continue to receive Council Tax support as part of our national Council Tax Reduction Scheme. However, many households aren’t aware they could be eligible for the scheme or entitled to other discounts or exemptions. I would encourage everyone to check the website to see whether they could be paying less council tax.”

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